Up to 25 years of worry-free water
Industry-leading coverage on select systems, backed by clear documentation from day one.
- Up to 25-year warranty on select systems
- Parts and labor coverage
- Manufacturer warranties included
How long is the warranty on your water systems?
Lucia Water Solutions offers warranties of up to 25 years on select systems, well beyond the 1 to 5 year coverage many competitors provide. Exact terms depend on the system installed and are outlined in your warranty documentation.
Coverage can include parts, labor and a performance guarantee, plus the manufacturer's own warranty on the equipment.
Following the recommended maintenance schedule keeps your coverage in full effect.
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Warranty on select systems
Decades of protection, backed in writing
At Lucia Water Solutions, we stand behind the quality of our work and the systems we install.
Unlike many competitors who offer limited 1 to 5 year warranties, we provide industry-leading coverage of up to 25 years on select systems, for decades of worry-free water for your family.
Every system comes with clear warranty documentation outlining exactly what's covered and for how long.
What the warranty covers
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Parts coverage
All system components, including tanks, valves, filters and electronic controls.
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Labor coverage
Professional service and repairs performed by our certified technicians.
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Performance guarantee
Your system performs as specified, or we make it right.
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Manufacturer warranties
Full manufacturer warranties on all equipment and components.
Covered and not covered
| Covered | Not covered |
|---|---|
| Tanks, valves, filters and electronic controls | Damage from misuse, neglect or improper maintenance |
| Professional labor and repairs by certified technicians | Normal wear and tear on consumable parts, like filters and membranes |
| Manufacturer warranties on equipment and components | Damage from acts of God, accidents or events beyond our control |
| A performance guarantee when the system is maintained on schedule | Systems modified or repaired by unauthorized parties |
Exact coverage varies by system and is detailed in your warranty documentation.
Maintaining your warranty
Follow the recommended maintenance schedule for your system to keep your coverage in full effect.
We make it easy: we'll send reminders when it's time for filter changes and can schedule regular maintenance visits to keep your warranty in full effect.
- Replace filters and components as specified
- Use only authorized parts and service providers
- Keep records of all maintenance and service
Need warranty service?
If you have a warranty claim or questions about your coverage, contact us right away at 845-879-2900. Our service team is here to help.
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How long do your systems last?
Our systems are built to last decades. We offer warranties of up to 25 years on select systems, and with proper maintenance, many systems last 20 to 30 years or more.
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What does the warranty cover?
Coverage can include parts like tanks, valves, filters and electronic controls, labor by our certified technicians, a performance guarantee, and the manufacturer's own warranty on the equipment.
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What can void my warranty?
Damage from misuse, neglect or improper maintenance, normal wear on consumable parts, and repairs by unauthorized parties are not covered. Failing to maintain your system as recommended can also affect your coverage.
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What should I do if I need warranty service?
Call us right away at 845-879-2900 if you have a warranty claim or a question about your coverage, and our service team will help you understand your options and schedule any repairs needed.
Protected for decades
Start with a free water test and see the coverage that comes with your custom system.
- Up to 25-year warranty on select systems
- Parts and labor coverage
- Manufacturer warranties included